Winter booking fee

12 posts in this topic

Posted

Hi

Not to happy with Camping and Caravanning Club at moment.

Looked at booking site with them 7 days in Portugal £75 thought that's good then at final cost turned into £150 they add £75 winter booking fee. I think a bit over the top to charge one of there  members.

Happy Caravanning

Monty

 

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Posted

Yes, come across this. It is actually not a booking fee as such, but a "penalty fee" which they put on bookings where the ferry element is not included.  If they don't get their cut automatically from the ferry fee, they then tag it on anyway.

Runs somewhat counter to their trading as the "Friendly Club", where neither the "friendly" or "club" bits so leaving little else, seem to be applicable?

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Posted

I had to pay that last year as we used the tunnel on Tesco vouchers so still saved.

For this trip I got them to book the ferry, Portsmouth to Santander so no charge.

Didn't realise it was only the winter trips though.

Ian

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Posted

Surely better to book with the site directly or maybe it is an ACSI site?

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Posted

Surely better to book with the site directly or maybe it is an ACSI site?

Have looked into booking sites direct seem cheaper than the Clubs prices not booked any sites yet just looking still not sure when get Van back from being repaired.

Happy Caravanning

Monty

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Posted

 

Runs somewhat counter to their trading as the "Friendly Club", where neither the "friendly" or "club" bits so leaving little else, seem to be applicable?

My thoughts entirely.

Happy Caravanning

Monty

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Posted

Surely better to book with the site directly or maybe it is an ACSI site?

You’ve got to book through the club to go on the club rally.

Ian

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Posted

You’ve got to book through the club to go on the club rally.

Ian

Nowhere was it mentioned it was a rally?

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Posted

Was not booking rally Just 7 days. As touring about.

Happy Caravanning

Monty

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Posted

Portugal - Albufera where they take over the entire site so you can book at anytime during the duration of the  rally ( We have friends there -we know of three couples so far) 

to go abroad and use the club booking service you MUST book a ferry with them - - the club has a special deal -- but I feel they should offer any crossing if they are doing that 

 

the "Rally" goes on for 3 months and there's lots of activities throughout the duration but we noticed the same thing when searching for the site there was very little mention of the rally unless you search for the rally 

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Posted

Portugal - Albufera where they take over the entire site so you can book at anytime during the duration of the  rally ( We have friends there -we know of three couples so far) 

Don’t know where you got that from, according to the Winter Sun book the rally has 150 pitches out of approximately 900.

We are at Marjal at the moment and the rally has 195 pitches out of 1200, and they are all full.

Ian

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Posted

Don’t know where you got that from, according to the Winter Sun book the rally has 150 pitches out of approximately 900.

We are at Marjal at the moment and the rally has 195 pitches out of 1200, and they are all full.

Ian

Sorry @ianb was told that don't have the Winter Sun Book as SWMBO isn't thinking about it now but next year 

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