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Another hack - Scam

7 posts in this topic

Posted

Yet again this time with Amazon.
Got my credit card statement and saw that it had an item for £178.90 that I didn't recognise.

So went on to the computer and logged in (new password last week) saw that I had purchased a pink and Blue game boy from Japan to be delivered to my sons address in Indonesia! errrr no not me..
So took all the notes and printed off all the details.

Then went to the Credit Card Co, they I must say were most helpful, and sympathetic.

First thing we done was to cancel the card. The young man took all the details and said that it would be logged as fraud. Then he shocked me by saying that in the four days previously there had been three other attempts totalling £754.80 which had been declined to be paid. Why this one? ? Don't know he said but it wont go through.

Next onto Amazon UK and they locked down my account and said that the were treating it as fraud, no cash would be taken and I should get the cash back.

I had an email from the seller in Japan - today saying for me to send back the goods delivered on 5th November and they would return the cash.

I hope that between them Amazon UK and the bank are sorting it out! !
Maurice

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Posted

It appears you have a major problem Maurice. You've often mentioned taking your computers to a friendly local company to repair, I'd be asking them about their data security procedures.

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Posted

I agree with ian you need to get someone take a look at the machine to make sure it hasn't been compromised in some way also change all your passwords if you haven't already done so and don't use the same passwords everywhere. I know its a pain in the neck but its best to use a password generator like https://identitysafe.norton.com/password-generator or https://strongpasswordgenerator.com/

Hope Amazon sort it our for you

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Posted

I agree with ian you need to get someone take a look at the machine to make sure it hasn't been compromised in some way also change all your passwords if you haven't already done so and don't use the same passwords everywhere. I know its a pain in the neck but its best to use a password generator like https://identitysafe.norton.com/password-generator or https://strongpasswordgenerator.com/

Hope Amazon sort it our for you

..or use Roboform or similar which generates strong passwords for each site and auto-populates sign-on screens - you only need to remember the master password.

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Posted

I agree with ian you need to get someone take a look at the machine to make sure it hasn't been compromised in some way also change all your passwords if you haven't already done so and don't use the same passwords everywhere. I know its a pain in the neck but its best to use a password generator like https://identitysafe.norton.com/password-generator or https://strongpasswordgenerator.com/

Hope Amazon sort it our for you

Thanks Mark, from the timing this happened just befor my PC packed up.

Since then I have a new PC with all totaly clean? and new soft ware and hardware.

Have changed PW on everything even here.

Chris (son) thinks it maybe the email address that is the only thing common.

Had email from Amazon they have reopened my site and I can't see any of these "transactions" now.

So they must be doing somthing. Now deleted my cards from the site. will have to do the long protracted payment each time I now purchase something like entering all details each time.

Hope to here from the bank --BS-- on Monday.

Keep you posted

Maurice

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Posted

Hope things work out Maurice....some months ago I was contacted by Google+ to say that someone in South America was trying to use my password and had been blocked....interesting as I have never used Google+ for anything.....then a week or two later they advised someone in the Philippines was trying to log into my acccount! The interesting thing is even for my normal Google account my passwords are so unique that I have to alter them monthly and are no predictable series of numbers and letters...and nobody else knows them,even me sometimes....

Geoff

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Posted

And dont rely on these FREE security / virus programs. Buy a reliable one and update it when they tell you

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